When will I receive my order?

Once you place your order you will receive an email with your order number and delivery information. Your order will be delivered within 2 to 7 business days depending on your location.

If you need to receive your order on a specific date, kindly send us an email on [email protected] and we will inform you if it’s possible.

How can I pay for my order ?

Cash On Delivery is the only payement method available in Lebanon.

For international orders, you can pay through western union. Our team will contact you to arrange with you the payement methods.

Payments are accepted in USD dollars or LBP, at the daily market rate.

What are the delivery fees?
Delivery fees change based on your location.

Please insert your location in order to know the delivery fees.
Shipping Cost: $2.00
Can I exchange my item?

Yes, we accept exchanges within the first 7 days after you receive your delivery. The item should be unworn and in a good condition to be accepted for exchange. Please make sure to send it in its original packaging. Kindly note that rings and customized items can’t be exchanged.

In order to process your exchange, send an email to [email protected] with your order number and your request. Our team will support you.

Can I cancel my order?

You can cancel your order within 2 days after its confirmation. In order to cancel or modify your order you can send an email to [email protected] with your order number and your request. We will handle your request.

Can I change my delivery address after ordering?

It is possible to change your delivery address by sending an email to [email protected] with your order number and your new address. We will update your information.

How can I measure my finger?
In order to measure your finger:
  1. Take a floss or a string and wrap it around the base of your finger
  2. Mark where the floss or string overlaps
  3. Stretch the length of string out along a ruler and take down the length in millimeters
  4. Use the ring size chart below to know your exact ring size. Another method to measure your ring size:
  1. Take a ring you already have
  2. Place it on a ruler to measure the inner diameter of the ring
  3. Use the ring size chart below to know your exact ring size.
If you’re confused about your ring size you can contact us at [email protected] and we will be more than happy to assist you. Make sure that you have the right size because we do not exchange rings
What is my ring size?
Size Inner Diameter (cm) Finger Circumference (mm)
XS 1.6 49.3
S 1.65 52
M 1.7 54.5
L 1.8 57
XL 1.9 59.5
What are your pieces made of?

Our items are 24k gold plated brass. You can check the description of each item to get detailed information about the material used.

What if my item was damaged?

We can always fix your damaged items! All you have to do is send us an email on [email protected] with your issue and a photo of your item if possible. Our team will take it from there.

How can I take care of my items?
How to Preserve your Gold-Plated Piece
  1. Put on your jewelry after you have applied lotion, makeup, perfume or hand sanitizer
  2. Remove your jewelry before swimming, showering, exercising, or doing any other activity that may cause you to sweat
  3. Remove your jewelry if you will be bringing it into contact with something hard (For example, take off your ring before weight lifting)
  4. Store your jewelry in a cool, dry place, such as a jewelry box or a ziplock bag (a soft bag, one per piece of jewelry, is ideal)

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